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OASIS Project

CIP – competiveness and innovation framework program 2007 – 2013

PIC: 954182308

OASIS is acronym of Openly Accessible Services and Interacting Society. Over the past two decades, several initiatives to reinvent public services management have been widely commented and implemented in Europe in order to counteract recognized shortcomings in public agencies. Furthermore, the pursuit of governmental objectives calls for mobilising the self-governance of individuals and communities to foment active participation both as responsibility and as a right of citizenship. Citizens and residents, however, are faced with the difficulty or impossibility of finding information and services on the internet provided by local public authorities. Any such information currently available is often segmented and isolated in a non-user friendly manner. 

The current project will facilitate access to information and public services by grouping online services in a unified portal following a user-centred logic in a way that is meaningful to the customer. Services within the portal will be made fully interoperable Federating services in a unique environment will enable public administrations to make better use of customer and businesses information and to adapt public services (e-services) so they more often meet the needs of people and businesses. The result will be services that more efficient for public administrations, and less expensive for the taxpayer. In addition, public authorities will benefit from OASIS since internal processes will be reengineered and organisational structures will be optimised to better adapt to citizen’s needs.


Traditional e-Government systems present several challenges. They are cumbersome and may cause duplications of the infrastructure in large scale architectures. Users’ needs may evolve rather rapidly and thus public services demand flexibility and scalability over time. Frequent upgrades must be performed in order to meet this challenge, but traditional infrastructures (relational databases) are not easily scalable.

The project will take advantage of open platforms and open standards over cloud architecture. The Internet provides a reliable and trusted base for building applications and services. Cloud computing offers highly scalable databases for applications achieving great performances. Distributed data centres also provide fault tolerance against disasters, therefore improving the robustness of communications. Cloud distribution offer ubiquitous network access, location independent resources and rapid elasticity. 

The pilot will focus specifically on 12 basic applications for citizens, public authorities and businesses.  The pilot will include user-enriched content from citizens/residents and will be accessible via internet, telephone hotline and smart phones. Four regions will be involved in OASIS, and the pilot will be demonstrated in 5 pilot sites during 12 months. 

Bulgaria is represented by David Holding AD and is one of the five pilot sites the OASIS project concepts and implementation will be tested at.

The Basic Applications included in OASIS that will be offered for developing and upgrading with specific services in Bulgaria are:

  • User Centric portal for Basic Services – access to the municipal and local organization services based on Archimed eDMS.
  • USHAHIDI – open source crowd mapping application, allowing the user to provide location-based information that appears on interactive collaborative map –
  • Joomla  based CMS – open source content management system -, It will be offered like Network for Alternative Tourism implementation.